CUSTOMER SERVICE EVALUATION SURVEY

Name*

Firstname

Lastname

Email

Phone Number

You may specify in detail your means of contact with us and the name of the Representative who attended to you if you can Remember:

1. How would you rate our customer service thus far? *

Poor

Fair

Good

Excellent

2. Was the Customer representative courteous and helpful?*

Yes

No

If No, please leave a comment:

3. Were you provided with a concise and accurate information about the services you inquired (example: exams, materials, training classes, etc.)? If No, please give an example of when you were misinformed in the space below.

5. If the person assisting you wasn't able to address your concerns or needs, were you directed to the appropriate person? *

Yes

No

6. If our Customer representative could improve on one thing what would it be? Please write your response below.

7. Has any of our Customer representatives been rude to you? If Yes, kindly state when this event occured, and state the name of the staff if you remember or if the staff is different from the one mentioned earlier.

9. If you could change one thing about our Customer service what will it be and why?

10. How do we make your experience better?

If you have any further comments please fill out the information, Questions or need for response

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CUSTOMER SERVICE EVALUATION SURVEY

Evaluation Survey

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CUSTOMER SERVICE EVALUATION SURVEY

Evaluation Survey

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